I have followed the getting started guide on both a Macbook Pro and Windows PC. I have the both the SODAQ SAMD and Arduino SAMD boards installed from Board Manager, and have restarted my machines.
On windows I can't see a COM port, and on the Macbook I don't see a new serial port. I can get both the red LED and the blue flashing LED.
Advice greatly appreciated!
Update - on Windows my device manager shows as COM6: Qualcomm HS-USB MDM Diagnostics 903B. I'm still unable to upload.
On the Macbook, no progress.